We use ConnectWise remote access application to view, control and resolve issues remotely. Invictus support representative will walk you through the remote assistance process.

Step 1: Call Technical Support at (416) 613-8750 or email us at [email protected]

Step 2: Please download the agent. Once the plug in is downloaded open and run the plugin.

Step 3: With your permission, your support representative will be able to view your screen and share control of your mouse and keyboard.